THIS IS A TONER THAT HAS THE OPC DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM UNIT.

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

This cartridge uses a smart card that must be inserted into the printer to allow the printer to recognize a new cartridge is installed.

 

Insert the smart card into the slot below the control panel BEFORE installing the new toner cartridge.

Once the card is inserted, then the following message will appear on the printer’s control panel;

Press OK which will bring up the following message;

Remove the old toner and insert the new toner cartridge in its place.  Make sure that the toner cartridge is properly installed and fully inserted.  You will want to push down on the handle of the cartridge once the cartridge clicks into place to ensure it is properly in place.

Close the front cover, which will bring up the following message;

Press OK, a “PLEASE WAIT” message will appear.  When the following message displays remove the card, the printer will be ready to print.

Print Quality Issues

 

There is a protective plastic cover on the bottom of the cartridge held on by tape which protects the OPC drum during shipping.  This must be removed prior to installation.

 

Holding the cartridge by its ends, gently shake the cartridge left to right a few times to evenly distribute the toner powder inside the cartridge.

The OPC drum is located on the bottom of the cartridge.  Visually check for scratches or debris on the drum.  Do not touch the OPC drum.  If need be, clean the OPC drum using a dry, soft, lint-free cloth.  Do not use moisture of any kind.  There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum.  Be careful with setting the cartridge down on a surface because being that the OPC drum is located on the bottom of the cartridge it can easily be scratched or nicked.

 

Leaking

 

This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal.  The protective plastic cover that covers the OPC drum has a piece of foam that covers the drum to help collect any loose toner dust.  However, vibrations during shipping may cause the roller to rotate a little and allow a little toner powder to leak.  This is normal.  You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it.  Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge.  Do NOT use moisture of any kind.