THIS IS NOT A TONER CARTRIDGE.  IT IS A MAINTENANCE ITEM THAT COLLECTS THE EXCESS TONER FROM NORMAL PRINTING AND WILL NEED TO BE REPLACED ONCE IT BECOMES FULL.

This is a compatible waste toner box so there will be some differences between this and the OEM, however these differences will not affect function.

 

Not Recognizing

 

There is no smart chip on this waste toner box.  Make sure they are not accidentally installing a previously used waste toner box.  Make sure the error message they are receiving is not referencing a toner cartridge or drum unit.  This is NOT a toner cartridge or drum unit.

 

To remove and replace the waste toner bottle in the Sharp MX-2300, 2700, 3501, 4500, and 4501 machine do the following;

–          Open the front cover.

 

–          Press the waste toner box release button.

 

–          The waste toner box will fall forward.  Wait until the box comes to a stop.

 

–          Hold the box by both hands and lift it up slowly.  If the waste toner box falls too far forward, it will not be possible to remove it.

 

–          Insert the box from above at a slant.

 

–          Push the box in until it clicks into place.

 

–          Close the front cover.

 

Print Quality Issues

 

The waste toner box has no affect on print quality.  It is NOT a toner cartridge or drum unit, it’s simply a container to hold the excess toner from normal printing for disposal later.

 

Not Fitting

 

Verify you have the correct waste toner box for your printer.  If you need a toner cartridge or drum unit, this is the incorrect item.  Check inside the printer for any obstructions.  Check the cartridge itself for physical damage.