TK542K, TK542C, TK542Y, and TK542M

TK552K, TK552C, TK552Y, and TK552M

 

THESE ARE TONER CARTRIDGES THAT DO NOT HAVE AN INTEGRATED DRUM UNIT.  THE DRUM IS A SEPARATE UNIT FROM THE TONER CARTRIDGES.

There are 4 colors in this series; Black, Cyan, Magenta, and Yellow.

The TK542 and TK552 are two different series and work in different printer models from each other.  It is important to make sure you have the right cartridges for your specific printer model.

NOTE:  These are compatible cartridges that look MUCH different from the OEMs.  Their different shape and size will make it look like they will not fit however, they will fit and work.  As long as you have the correct cartridges for your specific printer model the cartridges will fit and work.

There is a waste toner box included with our compatible cartridge which will need to be replaced at the same time as the toner cartridge(s)

 

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

This cartridge uses a RF or radio frequency sensor chip that’s located on the bottom of the cartridge. This chip does not make physical contact with the printer but rather sits in a specific position to be picked up by the printer’s sensor. Make sure that the cartridge is properly inserted and locks into place to ensure the chip is in the correct position. If the problem persists it is most likely an issue with the chip on the cartridge.

 

Ensure that the correct color is being installed into the correct color slot.

 

To remove and replace the toner cartridges in a FS-C5100DN printer do the following;

–          Open the top cover.

–          Carefully remove the old toner cartridge from the printer.   (In this example, yellow.)

 

–          Set the new toner cartridge into the printer.  NOTE:  Our compatibles are larger and have a slightly different shape than the OEMs.  They may look like they won’t fit but they will.

 

–          Push down on the top of the toner cartridge to install it firmly in place.

 

–          Close the top cover.

 

The waste toner box will need to replaced at the same time as the cartridges.  To replace the waste toner box do the following;

–          Open the left cover.

 

–          While holding the waste toner box, press the lock lever and then gently remove the waste toner box.

 

–          Open the cap of the new waste toner box.

 

–          Insert the new waste toner box.  When the box is set correctly, it will snap into place.

 

–          Make sure that the waste toner box is correctly inserted and close the left cover.

 

Kyocera Mita requires that the printer must be cleaned when a toner cartridge is replaced.  Failure to clean the printer may cause print quality issues.  To clean the printer do the following;

–          Press the lever to release the lock.

 

–          Pull out the front cover.

 

–          Wipe away the paper dust on the registration roller and the paper ramp using a dry lint-free cloth.  Do NOT use moisture of any kind.

 

–          Push the front cover back in completely.

 

Print Quality Issues

 

Make sure the cleaning outlined above was completed.

 

Shake the toner cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.  Do not touch the toner feed slot.

 

Streaking, lines, ghost imaging, and repeating image defects are drum related issues.  The drum unit is a separate, replaceable, maintenance item.  After a certain period of usage the drum unit will need to be replaced.

 

Not Fitting

 

Verify you have the correct cartridges for your specific printer model.

 

These are compatible cartridges that look MUCH different from the OEMs.  Their different shape and larger size will make it look like they will not fit however, they will fit and work.  As long as they have the correct cartridges for their specific printer model you will just need to re-assure the customer the cartridges will fit and work.

 

Notice in the picture below in top left picture that the OEM black cartridge has a space between it and the yellow but in the bottom left picture when our black cartridge is installed it sits higher and the space disappears due to the larger size.  Our cartridges are larger and have a different shape as demonstrated in the picture on the right.

 

Make sure the correct color is being installed into the correct slot.  Check inside the printer for any obstructions.  Check the cartridges themselves for damage.