Images updated June 11th, 2014

THIS IS A TONER THAT HAS THE IMAGING DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM.

IMG_3479

Not Recognizing

 

Verify that you have the correct cartridge for your specific printer.

 

Samsung has a reputation of doing stealth firmware updates, where they disguise a firmware update as a routine update.  A firmware update may lock out the use of aftermarket cartridges.  Usually when a firmware updates goes through cartridges that were once working will no longer read and/or a cartridge gives an incompatible error and you try others (reships, multiples in the same order, etc) which also won’t recognize.  We recommend not updating any software or firmware for your printer when using our cartridges as they may become locked out.

 

There’s a smart chip located on the side of the cartridge.  Visually check the chip for damage or debris.  You can use a clean, dry, lint-free cloth or Q-tip to gently clean the four gold contact points.

 IMG_3481

To remove and install this toner cartridge into a Samsung ML-2240 do the following;

–          Grasp the front cover and pull it toward you to open.

 

–          Using the handle on the cartridge, pull the toner out of the printer.

 

–          Locate the cartridge slots inside the printer, one on each side.

 

–          Unfold the toner cartridge handle and grasp it.  Insert the new cartridge into the printer until it snaps into place.

 

–          Close the front cover.  Make sure that the cover is securely closed.

 

Print Quality Issues

 

There is white protective piece of paper that must be removed from the toner cartridge.

 IMG_3477

Holding both sides of the toner cartridge, thoroughly rock it from side to side to evenly distribute the toner.

 

If the toner is smearing off the paper or isn’t adhering properly, make sure the paper settings on the printer match the paper type being used.  Thicker paper, such as labels or bonded paper, require a different paper setting to allow more heating while printing to ensure the toner melts properly to the paper.  Trying to print on thicker paper while under that standard paper setting will cause the toner not to get enough heat to melt properly.

 

The OPC drum is located on the front of the cartridge.  Do NOT touch the OPC drum.  Visually inspect the drum for damage or debris.  A clean, soft, dry, lint-free cloth can be used to gently wipe the OPC drum.  Do NOT use moisture of any kind.

 IMG_3483

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Make sure all the protective pieces have been removed from the cartridge.  Check inside the printer for any obstructions that may be interfering with the installation of the cartridge.  Check the cartridge itself for physical damage.

 

 

 

IMG_3478 IMG_3480 IMG_3482 IMG_3484