THIS IS A TONER THAT HAS THE OPC DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM UNIT.

 

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

This cartridge does not have a smart chip.  Verify that the cartridge is properly installed into the printer and that the cartridge is fully inserted.

 

To install this toner cartridge into a Xerox Phaser 4400 Series printer do the following;

–          Press the cover release button and open the front printer cover.

 

–          Insert the cartridge utilizing the rails built into the printer to help guide the cartridge down into the correct position.  Make sure the cartridge is fully seated.

 

–          Close the front printer cover.  Be sure it fully closes.

 

Print Quality Issues

 

There is a pull tape seal on the side of the cartridge which must be removed prior to installation.  It is important that this pull tape seal is completely removed.  If the cartridge is printing blank pages then the pull tape seal probably hasn’t been removed or has broken off inside the cartridge while being removed.

 

Gently shake the cartridge to redistribute the toner powder inside the cartridge.

 

The OPC drum is located on the bottom of the cartridge protected by a spring loaded plastic shutter.  Lift the shutter to view the OPC drum.  Do NOT touch the drum.  Visually inspect the OPC drum for damage or debris.  A soft, clean, dry, lint-free cloth can be used to gently wipe the OPC drum if needed.  Do NOT use moisture of any kind.

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Check inside the printer for any debris or obstructions which may be interfering with the cartridge fitting.  Check the cartridge itself for physical damage.