THIS IS A TONER THAT HAS THE IMAGING DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM.

 

Not Recognizing

 

There is a smart chip connector on the side of the cartridge that the printer uses to recognize the cartridge.  Check to make sure this connector is not damaged and that there is no dirt or debris present which may be causing a poor connection.

 

Make sure the cartridge is properly installed and fully inserted into the printer.

 

To remove and install the cartridge into a Xerox Docuprint N40 printer do the following;

–          Open the side door then open the front cover (which is spring loaded; you must hold it open or else it will shut).

 

–          Remove the toner cartridge by lifting the amber handle and gently pulling it out.

 

–          Hold the amber handle with one hand and gently push the new toner cartridge all the way into the printer.  Make sure the cartridge fully seats inside the printer.

–          Pull out the seal tape from the cartridge while it is installed in the printer.  It is important that the seal tape is fully removed from the cartridge.  If the printer is printing blank pages or printed 2-3 pages and is now printing blank then the seal tape was not removed or may have broken off inside the cartridge while being removed.

 

–          Close the side door and the front cover.

 

Print Quality Issues

 

There is a replaceable maintenance kit that contains a new fuser, transfer roller, and feedrolls.  This maintenance kit needs to be replaced after around 300,000 prints have been printed.  After this period print quality can greatly reduce.

 

Hold the toner cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.

 

Be sure that the pull tape seal on the cartridge has been pulled out.  This should done while the cartridge is installed in the printer to lessen the chance of any toner powder leakage.

 

The OPC drum is located on the front of the cartridge covered by a spring loaded plastic shutter.  Lift the shutter up to view the drum.  Do NOT touch the OPC drum.  You can use a clean, dry, lint-free cloth to gently clean the drum.  Do NOT use moisture of any kind.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Make sure the cartridge is being installed in the correct orientation.  Check inside the printer for any obstructions that may be causing the cartridge not to fit.  Check the cartridge itself for physical damage.