THIS IS A TONER THAT HAS THE IMAGING DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM.

 

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

There is a smart chip located on the top of the cartridge.  Check the chip for damage or debris.  You can use a Q-tip to reach and clean the four gold contacts.

 

Make sure the cartridge is installed correctly and is fully inserted into the printer.

 

To remove and install this cartridge into a Dell B1260dn printer do the following;

–          Pull the front cover down.  Grasp the toner cartridge by its handle and pull the cartridge from the printer.

 

–          Grasp the new toner cartridge by its handle, and using the guides in the printer, insert the cartridge into the printer.  Make sure the cartridge is fully inserted.

 

–          Close the front cover.

 

Print Quality Issues

 

There is a piece of paper held on by tape that protects the OPC drum which must be removed prior to installation.

 

There’s an orange plastic clip that needs to be removed from the cartridge.

 

Gently shake the toner cartridge from side to side 5-6 times to redistribute the toner.

 

The OPC drum is located on the bottom of the cartridge.  Visually check for scratches or debris on the drum.  Do not touch the OPC drum.  If need be, clean the OPC drum using a dry, soft, lint-free cloth.  Do not use moisture of any kind.  There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum.  Be careful with setting the cartridge down on a surface because being that the OPC drum is located on the bottom of the cartridge it can easily be scratched or nicked.

 

During the printing process, paper, toner, and dust particles can accumulate inside the printer.  This buildup can cause toner specks or smearing.  Cleaning inside the printer can resolve these issues.  To clean inside the printer, do the following;

–          Turn the printer off and disconnect the power cord from the back of the printer.

 

–          Remove the toner cartridge from the printer.

 

–          Using a dry, lint-free, cloth gently cleaning the toner area and make sure it is free of toner dust and debris.  Do NOT use moisture of any kind.

 

–          Re-insert the toner cartridge.

 

–          Close the front cover.

 

–          Re-connect the power cord and turn the printer back on.

 

Leaking

 

This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal.  The protective paper cover that covers the OPC drum has a piece of foam that covers the drum to help collect any loose toner dust.  However, vibrations during shipping may cause the roller to rotate a little and allow a little toner powder to leak.  This is normal.  You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it.  Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge.  Do NOT use moisture of any kind.