THIS TONER CARTRIDGE DOES NOT HAVE THE OPC DRUM INTEGRATED.  THE DRUM UNIT IS A SEPARATE, REPLACEABLE, MAINTENANCE ITEM.

 

Not Recognizing

 

Verify you have the correct cartridge for you specific model printer.  This is a very basic toner cartridge and there is no smart chip or electronics of any kind on the cartridge..

 

To remove and install the toner cartridge into a Konica Minolta Bizhub 361 printer do the following;

–          Open the machine’s front door, then open the toner cartridge door.  When opening the toner cartridge cover, release the lock of the cover.

 

–          Pull out the toner cartridge holder.  Fully withdraw the toner cartridge holder straight toward the front until it stops.

 

–          Withdraw and pull up the used toner cartridge to remove it.

 

–          Set the toner cartridge from its top first, making sure that it is correctly oriented.  Be sure the “Up arrow” mark on the toner cartridge is shown on the top; otherwise the toner cartridge cannot be set properly.

 

–          Return the cartridge holder to its original position.

 

–          Close and lock the toner cartridge cover, then close the machine’s front door.

 

Print Quality Issues

 

There is a protective cap which must be removed from the cartridge prior to installation.

 

The toner inside the cartridge can become compacted.  Loosen the toner by tapping the top of the cartridge on a solid surface at least five times.

 

After tapping the cartridge on a hard surface, shake the cartridge by turning it over about 5 times.

 

If dark lines are appearing on the copies then the writing unit glass or the electrode wires may be dirty.  To clean these do the following;

–          Open the main front door, then withdraw and push in the writing unit glass cleaning knob and the corona wire cleaning knob, several times.

 

–          Firmly push in these knobs, then close the machine’s front door.

 

Streaking, lines, ghost images, and repeating image defects are drum related issues.  The drum unit is separate from the toner cartridge.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Check to make sure the cartridge is being installed in the correct orientation.  Check the inside of the printer for any obstructions that may be causing the cartridge not to fit properly.  Check the cartridge itself for physical damage.