IMPORTANT! July 28th, 2014 – There has been found to be a grinding or clicking noise when this cartridge is being used in a Samsung SCX-4100 printer. This is caused by the removable plastic accessory found on the front of the cartridge. Please do the following to remove it to resolve this issue. This only affects the SCX-4100
THIS IS A TONER THAT HAS THE OPC DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT. THERE IS NO SEPARATE DRUM UNIT.
We sell this as a universal cartridge that is used in place of a variety of cartridges.
Not Recognizing
Verify you have the correct cartridge for your specific printer model.
This cartridge does not have a smart chip. Instead, there is a fuse on the front of the cartridge that acts like a “smart chip”. After a period of usage the fuse will break which tells the printer the cartridge needs to be replaced. Check the fuse to make sure it hasn’t become dislodged from its holder.
Be sure that the cartridge is installed properly and is fully inserted into the printer.
To remove and install this toner in a Samsung SCX-4216 series printer do the following;
– Open the front cover.
– Lightly pushing the cartridge down, pull it out.
– Slide the new toner cartridge in until it locks into place.
– Close the front cover.
Print Quality Issues
There is a piece of paper held on by tape that protects the OPC drum which must be removed prior to installation.
Gently shake the toner cartridge from side to side 5-6 times to redistribute the toner.
The OPC drum is located on the bottom of the cartridge. Visually check for scratches or debris on the drum. Do not touch the OPC drum. If need be, clean the OPC drum using a dry, soft, lint-free cloth. Do not use moisture of any kind. There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum. Be careful with setting the cartridge down on a surface because the OPC drum can easily be scratched or nicked.
If the toner is smearing off the paper or isn’t adhering properly, make sure the paper settings on the printer match the paper type being used. Thicker paper, such as labels or bonded paper, require a different paper setting to allow more heating while printing to ensure the toner melts properly to the paper. Trying to print on thicker paper while under that standard paper setting will cause the toner not to get enough heat to melt properly.
During the printing process, paper, toner, and dust particles can accumulate inside the printer. This buildup can cause print quality issues, such as toner specks or smearing. Cleaning the inside of the printer will eliminate or reduce these problems. To clean the inside of the printer do the following;
– Turn off the printer and unplug the power cord.
– Open the front cover and pull the toner cartridge out, lightly pushing it down.
– With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.
– Reinsert the toner cartridge and close the cover.
– Plug in the power cord and turn the printer on.
If you are experiencing blurred, faded, or smeared prints then a cleaning sheet should be printed. Printing a cleaning sheet cleans the drum inside the toner cartridge. This process will produce a page with toner debris. To print the cleaning sheet do the following;
– Before setting the cleaning procedure, make sure that paper is loaded in the printer.
– Press MENU on the control panel until “Maintenance” appears on the top line of the display. The first available menu item, “Clean Drum,” displays on the bottom line.
– Press ENTER. The printer prints out a cleaning page. Toner particles on the drum surface are affixed to the paper.
Leaking
This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal. The protective paper cover that covers the OPC drum helps collect any loose toner dust. However, vibrations during shipping may cause the roller to rotate a little and allow a little toner powder to leak. This is normal. You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it. Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge. Do NOT use moisture of any kind.
Not Fitting
Verify you have the correct cartridge for your specific printer model; this is a universal cartridge so it can be used in place of a variety of cartridges. Make sure the protective paper was removed. Check inside the printer for any obstructions. Check the cartridge itself for physical damage.
0 Comments