THIS TONER CARTRIDGE DOES NOT HAVE INTEGRATED DRUM UNIT. THE DRUM IS A SEPARATE UNIT FROM THE TONER CARTRIDGE.
Not Recognizing
Verify they have the correct cartridge for their specific printer model.
Try removing the toner cartridge from the printer, disconnecting the power cord for 10 seconds, reconnecting the power cord, and retrying the toner cartridge.
To remove and install this toner cartridge into the Ricoh AC204 printer, do the following;
– Pull the release lever to open the side cover.
– Open the front cover.
– Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out.
– Slide the toner cartridge into the printer aligning the cartridge to the left of the slot until it locks into place completely.
– Turn the cartridge locking lever downwards until it locks into place.
– Close the front cover (1) and then the side cover (2).
Print Quality Issues
There is a white plastic protective cover on the front of the cartridge which must be removed from the cartridge prior to installation.
Shake the cartridge horizontally 4 or 5 times to redistribute the toner inside the cartridge.
The toner is dipensed from the cartridge to the drum unit using a rubber roller located on the front of the cartridge. You can check this rubber roller for damage or debris. Do NOT touch the rubber roller. Do NOT use moisture of any kind on the toner cartridge.
Lines, streaking, ghosting, and repeating image defects are drum related issues. The drum unit is a separate, replaceable, maintenance item and will need to be replaced after a period of usage. Usually after 4-6 toner changes.
Not Fitting
Verify they have the correct cartridge for their specific printer model. Make sure the white plastic protective clip has been removed. Make sure the cartridge is being installed in the correct orientation. Check inside the printer for any obstructions. Check the cartridge itself for physical damage.
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