Used in Xerox Phaser 3320 Printer
THIS IS A TONER THAT HAS THE IMAGING DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT. THERE IS NO SEPARATE DRUM.
Not Recognizing
Verify you have the correct cartridge for your specific printer model.
There is a smart chip located on the front of the cartridge. Check the chip for damage or debris. Try removing the toner cartridge from the printer, disconnect the power cord for 10-15 seconds, reconnect the power cord, then reinstall the toner cartridge.
Make sure the cartridge is installed correctly and is fully inserted into the printer.
To remove and install this cartridge into a Xerox Phaser 3320 printer do the following;
– Press the release latch on the left side of the printer. Open the front cover.
– Grasp the toner cartridge by its handle and pull the toner cartridge from the printer.
– Hold the toner cartridge by the handle and slowly insert the cartridge into the printer. Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place.
– Close the front cover. Make sure that the front cover is securely closed.
Print Quality Issues
There is a piece of paper held on by tape that protects the OPC drum which must be removed prior to installation.
Gently shake the toner cartridge from side to side 5-6 times to redistribute the toner.
The OPC drum is located on the bottom of the cartridge. Visually check for scratches or debris on the drum. Do not touch the OPC drum. If need be, clean the OPC drum using a dry, soft, lint-free cloth. Do not use moisture of any kind. There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum. Be careful with setting the cartridge down on a surface because being that the OPC drum is located on the bottom of the cartridge it can easily be scratched or nicked.
If the toner is smearing or is loose on the page you may need to change the paper settings to a thicker media. You always want to make sure that the correct paper setting is selected based on the paper you are printing on. Sometimes it may be necessary to change to a thicker paper setting even if you are printing on standard paper due to variances in the toner powder. Some toner requires more heat for proper fusing.
Leaking
This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal. The protective paper cover that covers the OPC drum helps collect any loose toner dust. However, vibrations during shipping may cause the roller to rotate a little and allow a little toner powder to leak. This is normal. You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it. Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge. Do NOT use moisture of any kind.
Not Fitting
Verify you have the correct cartridge for your specific printer model. Check inside the printer for any obstructions which may be causing the cartridge not to fit. Check the cartridge itself for physical damage.
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