Used in Dell B2360dn, B3460dn, B3465dn, and B3465dnf Printers
THIS TONER CARTRIDGE DOES NOT HAVE THE DRUM INTEGRATED. THE DRUM UNIT IS A SEPARATE, REPLACEABLE MAINTENANCE ITEM.
Not Recognizing
Verify you have the correct cartridge for your specific printer model.
This cartridge uses a smart chip. Try removing the cartridge, disconnecting the power cord for 10-15 seconds, re-connect the power cord, and reinstall the cartridge.
Make sure the cartridge is installed correctly and is fully inserted into the printer.
To install this cartridge into a Dell B2360dn printer do the following;
– Press the button on the right side of the printer, and then open the front door.
– Pull the toner cartridge out using the handle.
– Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
– Close the front door.
Print Quality Issues
Gently shake the toner cartridge from side to side 5-6 times to redistribute the toner.
Ghosting, lines, streaking, and repeating defects will be a drum related issue. The drum unit is separate from the toner cartridge and is a replaceable, maintenance item. After a certain period of usage the drum will need replacing.
If the toner is smearing or is loose on the page you may need to change the paper settings to a thicker media. You always want to make sure that the correct paper setting is selected based on the paper you are printing on. Sometimes it may be necessary to change to a thicker paper setting even if you are printing on standard paper due to variances in the toner powder. Some toner requires more heat for proper fusing.
Not Fitting
Verify you have the correct toner cartridge for your specific printer model.
Make sure you are installing the toner cartridge into the separate drum unit.
Check the toner cartridge for any damage, look inside the printer to see if there are any obtrusions that may be preventing the cartridge from installing.
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