THIS TONER CARTRIDGE DOES NOT HAVE THE OPC DRUM INTEGRATED.  THE DRUM UNIT IS A SEPARATE, REPLACEABLE, MAINTENANCE ITEM.

 

Not Recognizing

 

Verify they have the correct cartridge for their specific model printer.

 

To remove and install the toner cartridge into a Konica Minolta Bizhub 600 printer do the following;

–          Open the toner cartridge door.

 

–          Pull out the cartridge holder.  While pulling the toner cartridge securing lever toward you, pull the cartridge holder out toward you as far as possible.

 

–          Pull up the toner cartridge to remove it.

 

–          Install the new toner cartridge, making sure that it is correctly oriented.  With the label at the end of the toner cartridge facing up, insert the bottom of the cartridge into the slot in the cartridge holder.

 

–          Return the cartridge holder to its original position, and then close the toner cartridge door.

 

Print Quality Issues

 

There is a protective cap which must be removed from the cartridge prior to installation.

 

There is a pull tape seal which must be removed prior to installation.  Make sure this pull tape seal was fully removed.

 

The toner inside the cartridge can become compacted.  Loosen the toner by turning it over 5 times.

 

Streaking, lines, ghost images, and repeating image defects are drum related issues.  The drum unit is separate from the toner cartridge.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Check to make sure the cartridge is being installed in the correct orientation.  Check the inside of the printer for any obstructions that may be causing the cartridge not to fit properly.  Check the cartridge itself for physical damage.