THESE TONER CARTRIDGES DO NOT HAVE AN INTEGRATED DRUM UNIT.  THE DRUM IS A SEPARATE UNIT FROM THE TONER CARTRIDGES.

There are 4 colors in this series; Black, Yellow, Cyan, and Magenta

These are compatible so there will be some differences from the OEM.  These differences will not affect the function. 

Not Recognizing

 

Verify you have the correct cartridges for your specific printer model.

 

To install the toner cartridges into a Panasonic KX-MC6020 do the following;

–          Open the front cover by holding the center part.

 

–          Unlock the drum cartridge cover by pushing the tabs (2) in the direction of the arrows.

 

–          Lift up the levers (3) and open the drum cover (4).

 

–          Insert each toner cartridge (25) in the appropriate color slot.  From left to right; Yellow, Magenta, Cyan, and Black.  Make sure that the arrows (26) match to insert the toner cartridge correctly.  Do NOT touch the toner cartridge shutter at the bottom of the toner cartridge.  The toner may spill out of the toner cartridge.

 

–          Lift the drum cartridge cover (27) and push down on the levers (28) to close.  Push the levers down until you hear a click to insure that the cover is locked.

 

–          Close the front cover.

 

Print Quality Issues

 

There is a protective piece of tape that must be removed from the cartridge.

 

To help isolate print quality issues there is a color test page that can printed.  This page will have a color test list consisting of black, cyan, magenta, and yellow lines so you can specify which drum unit has the problem.  To print this page do the following;

–          Press MENU repeatedly to display “Print Report”.

–          Press the  ◄ or ► repeatedly to display “Color Test”.

–          Press SET to start printing.

 

Once you have isolated which drum is causing the issue you can run a cleaning on that drum to help clear up print quality issues such as smudges, blurred points, or lines.  To clean the drum causing the issue, do the following;

–          Press MENU then #480

 

–          Select the color which has a printing problem in the color test list.

 

–          Press SET to begin the cleaning.  The printer will print out 3 pages of the selected color to help clean the drum.

 

Ghosting, lines, streaking, and repeating image defects will be an issue with the drum unit.  There is a separate drum unit for each color and the drums are replaceable, maintenance items.  The drums will need to be replaced after a certain period of usage.

 

If the toner is not adhering to the page and flakes off, especially when printing on paper thicker than standard plain copy paper (IE label paper, bonded paper, etc), this can be caused by the fuser in the printer or more commonly, the incorrect paper setting on the printer.  When printing on any paper outside of standard plain paper, you will need to manually switch the paper setting through the control panel on the printer itself.  The paper setting is usually found through the menu option Settings and then Paper on the printer.  Go to Paper Type or Paper Setting and make sure the correct paper type is selected for the paper you are printing to.  Changing the paper setting ensures the fuser gets hot enough to transfer the heat through the thick paper and properly melt the toner.  If you are printing to standard paper and are experiencing toner adhesion problems, this can still be resolved by selecting a thicker paper type setting on the printer.  It could be a case of too much moisture in the paper or toner which requires a hotter fuser or longer fuser contact time to properly melt the toner.

 

Not Fitting

 

Verify you have the correct cartridges for your specific printer model.  Be sure that the correct color is being installed into the correct color slot. Check that the cartridge is being installed in the correct orientation.  Look inside the printer for any obstructions.  Check the cartridge itself for physical damage.