THIS TONER CARTRIDGE DOES NOT HAVE INTEGRATED DRUM UNIT.  THE DRUM IS A SEPARATE UNIT FROM THE TONER CARTRIDGE.

This toner cartridge comes with a new waste toner box that must be replaced at the same time as the toner cartridge. It also comes with an extra waste toner box in case the box needs to be replaced before the next toner change.

 

Not Recognizing

 

Verify they have the correct cartridge for their specific printer model.

 

There is no smart chip on this cartridge.  The printer detects the presence of toner powder inside the printer and when it starts to get low a message will show to Add Toner.

 

Make sure the cartridge is properly installed and fully inserted.  When the toner cartridge is installed into the printer a small shutter will be opened on the cartridge which dumps the toner powder into the printer.

 

To remove and install both the toner cartridge and the waste toner box in the Kyocera Mita FS-9120DN printers do the following;

–          Open the printer front cover all the way.

 

–          Push the lock lever up and gently remove the toner cartridge until its handle appears.

 

–          Grasp the handle on the toner cartridge, push the lock lever up again and gently lift the toner cartridge.

 

–          When inserting the new cartridge be sure that the gear side of the toner cartridge faces the printer.

 

–          Grasp the handle on the new toner cartridge and insert the toner cartridge along the rail of the printer.

 

–          Hold the toner cartridge using both hands and fully insert it into the printer.

 

–          Remove the waste toner box.

 

–          Fit the new waste toner box to the printer.

 

NOTE:  The next steps are crucial to ensure optimal print quality.  Skipping these steps may cause print quality issues later in usage.

–          Remove the blue colored cleaning brush.

 

–          Pull up the lock lever on the left side of the printer, and open the left cover 1.

 

–          Clean the separator by moving the cleaning brush from the left to right along with the separator.

 

–          Return the cleaning brush.  Close the front cover and the left cover 1.

 

Print Quality Issues

 

Make sure the cleaning steps outlined above have been completed.  These cleanings can fix streaking, spotting, and line issues.

 

The drum unit is separate from the toner cartridge.  The drum shouldn’t need to be replaced very often in this particular printer series.  The estimated page yield for the drum unit and fuser unit in this printer is around 400,000 pages at 5%.  However, the drum is replaceable and will eventually need replacing.  Usually after around 12 toner cartridges (toner cartridge page yield is around 34,000 at 5%).

 

If the pages are coming out light, try removing the toner cartridge and tapping on the top of the cartridge.  Then, shake the toner cartridge horizontally to redistribute the toner evenly.

 

Try cleaning the inside of the printer out with compressed air and the toner cartridge out of the printer.  Then, try printing 20-30 pages to see if the print quality issue returns.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Check to make sure the cartridge is being installed in the correct direction.  Check inside the printer for any obstructions that may be stopping the cartridge from fitting correctly.  Check the cartridge itself for physical damage.