THIS IS NOT AN INKJET CARTRIDGE OR TONER CARTRIDGE; THIS IS A RIBBON CARTRIDGE FOR A DOT MATRIX PRINTER.

This is a compatible cartridge so there will be some differences from the OEM cartridge.  These differences will NOT affect the function.

 

Not Recognizing

 

There is no smart chip or any kind of ID contact on this cartridge.  Epson recommends the cartridge to be replaced once the prints become light.

 

To remove and install this cartridge into the Epson FX-875/2175 printer do the following;

WARNING:  You need to remove the print head by hand to replace the ribbon cartridge.  If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it.

 

–          Make sure the printer is turned off.  The printer is off when the power switch is pressed down to the O side.

 

–          Open the paper guide cover by pulling its back edge forward.

 

–          Open the printer cover to the upright position, then pull it up to remove it.

 

–          Press the tabs on each side of the paper tension unit upward, then lift the front of the unit and pull it up and out of the printer.

 

–          Make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it.  Then slide the print head to the middle of the printer by hand.

 

–          Grasp the ribbon guide and pull it out of the print head.

 

–          Grasp the used cartridge by its handle and pull it up and out of the printer.

 

–          Push the * locations with two fingers and hold the ribbon guide as shown below, and then pull the guide upward until it is out of the cartridge.

 

–          Insert the ribbon cartridge into the printer at an angle as shown below, then press firmly on both sides of the cartridge to fit the plastic hooks into the slots on the printer.

 

–          Slide the ribbon guide into the print head until it clicks in place.

 

–          Turn the ribbon-tightening knob to help feed the ribbon into place.

 

–          Reinstall the paper tension unit by lowering it onto the printer’s mounting pegs.  Then press down on both ends of the unit until it clicks into place.

 

–          Replace the printer cover by inserting the front tabs into the slots on the printer and lowering the cover into place.  Then push it down until it clicks.

 

Print Quality Issues

 

Verify the ribbon cartridge is fully inserted and properly installed into the printer.  Check the ribbon slack.

 

The print head will eventually wear out after a certain period of usage, if print quality isn’t improved with new ribbon cartridges then the print head may have an issue.

 

If the ribbon cartridge is continuously printing lightly then the ribbon may be depleted and the cartridge needs replacing.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.

 

Make sure the cartridge is being installed in the correct orientation.  Using the instructions outlined above, verify the installation of the cartridge.

 

Check inside the printer for any obstructions.  Check the cartridge itself for physical damage.