THIS IS A TONER THAT HAS THE IMAGING DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM.

There is a smart card included with this cartridge which is necessary for the toner cartridge replacement.

 

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

This cartridge uses a separate smart card that is used to inform the printer that a new cartridge has been installed.  If the smart card was not used during installation or the card was used incorrectly then this will cause the cartridge not to recognize or to read as low/empty.

 

To install this toner with the smart card into the Ricoh SF 1000SF printer do the following;

–          Push on the left and right sides of the cover and pull it open.  Raise and remove the toner cartridge from the printer.

 

–          Insert the new toner cartridge into the printer using the rails inside to help guide it into position.  Push it firmly until it is fully seated.

 

–          Close the cover.  Press OK when the following message appears;

 

–          Insert the smart card provided with our cartridge when the following message appears;

 

–          Insert the smart card into the slot located beneath the control panel.

 

–          A wait message will appear.

 

–          When the message below appears, remove the smart card from the reader.  The printer is ready to print again.

 

If the printer keeps giving the message the card is unknown and to remove card it may be a defective card.  Do NOT reship the entire toner cartridge for a defective card issue.  Patrick Devane has extra smart cards that we can mail out to replace defective cards.  Please see Patrick if you have a smart card issue to obtain a replacement smart card to mail to the customer.

 

Print Quality Issues

 

There is a protective plastic cover held on by tape that protects the OPC drum which must be removed prior to installation.

 

Gently shake the toner cartridge from side to side 5-6 times to redistribute the toner.

 

The OPC drum is located on the bottom of the cartridge.  Visually check for scratches or debris on the drum.  Do not touch the OPC drum.  If need be, clean the OPC drum using a dry, soft, lint-free cloth.  Do not use moisture of any kind.  There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum.  Be careful with setting the cartridge down on a surface because being that the OPC drum is located on the bottom of the cartridge it can easily be scratched or nicked.

 

Leaking

 

This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal.  The protective paper helps collect any loose toner dust.  However, vibrations during shipping may cause the roller to rotate a little and allow a little toner powder to leak.  This is normal.  You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it.  Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge.  Do NOT use moisture of any kind.