THIS TONER CARTRIDGE DOES NOT HAVE INTEGRATED DRUM UNIT. THE DRUM IS A SEPARATE UNIT FROM THE TONER CARTRIDGE.
This is a compatible cartridge so there will be differences from the OEM cartridge. These differences will not affect the function of the cartridge.
Not Recognizing
Verify you have the correct cartridge for your specific printer model.
There is a smart chip located on the end of the cartridge. Check the smart chip for damage or debris. A clean, soft, lint-free cloth can be used to gently clean the two gold contacts.
Make sure the cartridge is fully locked in the printer and that it is fully inserted.
To install the cartridge in an Okidata B2200 do the following;
– Open the top printer cover.
– Insert the new toner cartridge into the drum unit inside the printer. Push down firmly on the cartridge to make sure it sits down properly.
– Push the lock lever towards the back of the printer as far as it will go. Be sure that it fully locks into place.
– Close the top printer cover.
Print Quality Issues
There is a white piece of plastic tape that covers the toner shutters on the cartridge which must be removed prior to installation.
Try rocking the cartridge back and forth a few times to redistribute the toner powder inside the cartridge.
Verify the cartridge is locked into the drum unit properly. Moving the lock lever to the back of the printer opens the toner shutters on the bottom of the cartridge which drops the toner into the drum unit.
Ghosting, lines, streaking, and repeating defects will be a drum related issue. The drum unit is separate from the toner cartridge and is a replaceable, maintenance item. After a certain period of usage the drum will need replacing.
Not Fitting
Verify you have the correct cartridge for your specific printer model. Verify you are installing the toner cartridge into the pre-existing drum unit. If the cartridge appears too small then you may not be installing the toner cartridge into the drum unit.
Make sure that the cartridge is locked properly in the drum unit. Verify that the white protective tape has been removed from the cartridge.
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