THE OEM SETUP HAS A SEPARATE TONER CARTRIDGE AND DRUM UNIT.  THE COMPATIBLE UNIT WE CARRY IS THE TK-47 TONER CARTRIDGE AND THE TD-47 DRUM UNIT COMBINED AS ONE UNIT.  YOU WILL NEED TO REMOVE BOTH THE OLD TONER AND OLD DRUM FROM THE PRINTER WHEN REPLACING THE TONER WITH OUR COMPATIBLE TONER WITH INTEGRATED DRUM UNIT.

 

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

 

There is no smart chip on this cartridge.  Ensure that the cartridge is properly installed and fully inserted into the printer.  Check to make sure the front cover to the printer is properly closed.

 

You will need to remove the old toner and drum unit as a single unit from the printer.  Our compatible toner also has the drum integrated and will be installed as one unit that replaces both the toner cartridge and drum unit.  To install the compatible TK-47 in a KM-F1060 machine do the following;

–          Open the front cover.

 

–          Place the new toner cartridge over the guide rails and insert it until it stops.

 

–          Press down on the cartridge to make sure it is fully seated.

 

–          Close the printer cover.

 

–          The printer will prompt if a new toner was replaced.  Select 1 for Yes.

 

Print Quality Issues

 

There is a piece of white paper held on by tape that protects the OPC drum which must be removed.

 

Gently rock the cartridge left to right a few times to redistribute the toner powder inside the cartridge.

 

The OPC drum is located on the botton of the cartridge.  There is no protective shutter covering the OPC drum so care must be taken in handling the cartridge.  Do NOT touch the drum.  Take care placing the cartridge down on a surface as the OPC drum may be easily nicked or damaged.  Visually inspect the drum for damage or debris.  A soft, clean, dry, lint-free cloth can be used to gently clean the OPC drum if needed.  Do NOT use moisture of any kind.

 

Not Fitting

 

Verify you have the correct cartridge for your specific printer model.  Our compatible cartridge is the TK-47 toner cartridge and TD-47 drum unit combined as one cartridge and is replaced as one unit.  Make sure you have removed both the old toner as well as the old drum from the printer before installing our TK-47/TD-47 cartridge.  Check inside the printer for any obstructions that may be interfering.  Check the cartridge for physical damage.