THIS IS A TONER THAT HAS THE OPC DRUM BUILT INTO THE CARTRIDGE ITSELF AND IS REPLACED AS ONE WHOLE UNIT.  THERE IS NO SEPARATE DRUM UNIT.

Not Recognizing

 

Verify you have the correct cartridge for your specific printer model.

There is a smart chip located on the front of the cartridge.  Check the gold connections to make sure they are clean and undamaged.  You can use a soft lint-free cloth to gently dry wipe the connections.

Make sure the cartridge is being installed correctly and is all the way into the printer.

 

Leaking

 

This toner does not have any pull seal tabs and as a result a little toner dust on the cartridge is normal.  The paper that protects the OPC drum during shipping has a piece of foam that covers the OPC drum to help collect any loose toner dust.  However, vibrations during shipping may cause the OPC drum to rotate a little and allow a little toner powder to leak.  This is normal.  You can clean excess toner dust off the cartridge by gently wiping the cartridge with a clean, dry, lint-free cloth or gently blowing on it.  Be careful with compressed air as this may blow too powerfully and blow toner powder out of the cartridge.

 

Print Quality Issues

 

There is a piece of paper held on by tape that protects the OPC drum.  This must be removed prior to installation into the printer.

Holding the cartridge by its ends, gently rock the cartridge left to right to evenly distribute the toner power inside the cartridge.

The OPC drum is located on the bottom of the cartridge.  Visually check for scratches or debris on the drum.  Do not touch the OPC drum.  If need be, clean the OPC drum using a dry, soft, lint-free cloth.  There is no protective drum shutter on this cartridge to protect the OPC drum so caution must be taken in handling this cartridge to prevent damage to the drum.  Be careful with setting the cartridge down on a surface because being that the OPC drum is located on the bottom of the cartridge it can easily be scratched or nicked.

 

On the Dell 1130N (not the standard 1130) printer you can run a cleaning sheet.  You can do this by pressing and holding down the Cancel button on the printer for 10 seconds while the printer is in ready mode.  This process will produce a page with toner debris, which should be discarded.